Topic 2 Problem Solving

Using the aid of problem-solving abilities you can find an effective remedy and the cause of a problem! Even though it’s frequently considered a distinct skill, it is aided by a number of other related abilities.

Such abilities are:

  • Active listening
  • Research
  • Creativity
  • Communication
  • Decision making
  • Team-building

Every career at every level requires the ability to solve problems. As a result, successful problem solving may also call for technical abilities that are job- or industry-specific.

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Active listening is the capacity to pay close attention to a speaker, comprehend their message and the facts they are conveying, and answer effectively. This highly regarded interpersonal communication skill ensures you are able to engage and later recall precise details without needing information repeated, in contrast to passive listening, which is the act of hearing a speaker without recalling their message.

An active listener can:

  • Build connections
  • Develop trust
  • Identify and solve problems
  • Increase your understanding in various topics
  • Avoid missing serious information

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Research! Finding an answer to a query or a solution to a problem requires research abilities. In order to support a solution, you must be able to obtain knowledge on a subject, evaluate it, and then analyze and comprehend the specifics. In order to advance in your job, you must have research skills because they are closely related to your capacity for self- and other-motivated action.

Useful research examples

  • Make an outline
  • Know your sources
  • Advanced search techniques
  • Practise
  • The internet is your friend – but be careful to choose reliable sources

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Creativity The ability to approach a task or an issue in a different way, or the capacity to use one’s imagination to develop ideas, are some examples of creativity. If you’re creative, you approach things from a fresh angle and that helps problem-solving. To identify opportunities, you can identify trends and connect the dots. You can solve a problem by using creative tools
  • Use a sketchpad
  • Try something new
  • Listen to music
  • Search for motivation
  • Change your process
  • Change your environment
  • Listen to other people’s point of view

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You employ your communication skills when giving and receiving various types of information. Although these abilities may be a normal part of your workday, being able to communicate clearly, effectively, and efficiently is a very special and useful ability. Your efforts to accomplish various personal and professional goals will undoubtedly be aided by actively practicing communication improvement techniques over time and learning from effective communicators around you.

Decision-making abilities are those that support your capacity to select solutions to problems. These abilities enable you to make well-informed decisions after gathering all pertinent facts and data and taking into account various points of view. Finding all of the skills that can assist you in weighing possibilities and making the best selections will help you improve your decision-making abilities.

Team-building With the aid of team-building abilities, you may encourage each worker to contribute to and cooperate within a strong team that has a common goal and a history of success. Every member of a successful team feels that they have a voice in setting goals and formulating action plans, and that their opinions are appreciated.

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