Topic 2 Challenges of D&I Management

Source: statista
  • Theory considers that implicit or unconscious bias happens by our brains making incredibly fast judgements and assessments of people and situations without realizing. It is a psychological process. Our biases are influenced by our background, cultural environment, and personal experiences

Examples of unconscious bias

  • Assuming certain good or bad work ethics based on the person’s ethnic or religious belonging
  • Assuming that one gender is more stress-resistant than the other
  • Assuming lower skills/achievements based on the graduated university
  • Understanding of the importance in using the right language when communicating with and about diversity groups – the way to overcome the cultural challenge, is a major step in creating an inclusive work environment.

Inclusive VS Exclusive Language

  • The language used by leadership or co-workers is highly influential and creates a model for co-workers and society as a whole.

Words matter!

Photo by Anna Shvets:

Organisational challenges

Self-reflection question: Can you think of possible organizational challenges that a company or entity faces that constrain them from adopting a D&I Strategy?

Key steps in overcoming organisational challenges

  • Training all employees
  • Raising the awareness of various groups
  • Raising the understanding that diversity is part of a long-term strategy
  • Including all employees
  • Finding the right balance global and local perspectives

D&I does not happen overnight – it needs time and commitment!

Examples of D&I Management

  • Language skills requirements are too high for tasks that are not necessary.
  • People with accents are not invited to job interviews.
  • Young LGBT people accept offensive jokes.
  • Development of skills in intercultural interaction.
  • Use clear and non-discriminatory language.
  • Dissemination of information about religious practices / LGBTQI etc.
  • Increased accessibility, taking into account the needs of people with disabilities.
  • Detection and prevention of discrimination.
  • Training seminar on diversity management.
  • Job ads that encourage different groups to apply.
  • Taking into account the individual needs of different co-workers.
  • Treatment of different forms of family and caring relationships.
  • Different forms of information and special services for different groups.
Photo by cottonbro: