There are 3 levels of organisational culture:
SME* and informal organisational culture
In a country where more than 90% of the business fabric is composed of small and medium enterprises (SME), personal contacts are still one of the most effective means of communication.
For this reason, most practices from employers, and the cultural dimension of the workplaces are informal.
*Small Medium Enterprises
Portugal shows lower levels of employers’ qualifications than the EU average.
This data also contributes to an informal and non-written notification cultural dimension. In fact, most information is transmitted orally!
Despite the somewhat average extent of informal culture, the way people name each other is according to their qualification. For instance, it is very common to use the expression “Dr. Mário” (doctor – meaning that this person has a degree).
In Portugal, it is common for companies to be family businesses, and it is also common to work with relatives.